Privacy Policy

Introduction

Welcome to https://senior-care-sinton-texas.primarycareaid.com (hereinafter referred to as “Senior Care Sinton Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of data in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://senior-care-sinton-texas.primarycareaid.com
Any mobile applications or software developed and maintained by us
Online services, tools, and resources offered through our platform
Interactions between our users and our team via emails, calls, texts/SMS, and other communication channels

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our site. These entities have their own privacy policies governing user data collection and usage, which are beyond the scope of this document.

Data Collection and Processing

We collect several types of personal data to enhance your experience with our services:

Account Information: This includes your user name, registration details, and account settings.
Payment Details: We process payment information required for transactions on our platform, including cardholder data.
Financial Data: We may store financial records related to billing, invoicing, or other business operations.
Purchase History: Records of your purchases, order details, and delivery addresses are kept for transactional purposes and improved services.
Mobile Device Identifiers: Unique device identifiers, such as IP addresses, can be collected to enhance user experience and analytics.
Location Data: With your consent, we may access location information to provide personalized content and services.
Feedback and Reviews: User feedback, reviews, and ratings are valuable for service improvements.
Social Media Information: We may collect data from social media platforms when you interact with our content or use our services through these channels.
Product Interest: Details about products viewed, searched for, or purchased by users help us tailor marketing efforts.

We gather this data through various methods: user input forms, account creation processes, browsing activities, interactions with our customer support team, and automated technologies like tracking cookies and web beacons. Additionally, we may receive personal data from third-party service providers who assist in our operations, subject to their respective privacy agreements.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies for several purposes:

Strictly Necessary: These ensure the basic functions of our website, such as allowing you to navigate through pages.
Preference and Customization: Cookies store user preferences, language settings, and customization options to provide personalized experiences.
Analytics: Tracking tools help us understand how visitors use our site, gather statistical data, and improve overall performance.

Users have the option to control non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy preferences.

Data Retention and Deletion

We retain personal data for various periods, depending on the purpose of collection:

Data required for contractual obligations or legal compliance is kept for the duration of our agreement or as legally mandated.
Transactional records and purchase history may be archived for billing, tax, and record-keeping purposes, typically up to seven years.
We may store user feedback and reviews indefinitely to enhance future services and content.
Once a user’s account is inactive or upon request, we will delete or anonymize personal data that is no longer necessary for the original purpose.

Your Privacy Rights

The laws in our jurisdiction grant users certain rights regarding their personal data:

Access: You have the right to request access to the personal information we hold about you.
Rectification: You can ask us to correct or update your data if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your data.
Restriction: In specific cases, you may limit our use of your data for processing.
Data Portability: You have the right to receive your personal information in a structured, commonly used format and to transfer it to another controller.
Objection: You can object to certain uses of your data, including direct marketing.
Non-Discrimination: You are protected from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by mail to the address provided below.

Modifications to Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on our website, ensuring that you are always informed about how we handle your personal data.

Contact Us

For any questions related to privacy, data management, or unsubscribing from our communications, please reach out to us:

Email: [email protected]
Mail: [Address], Senior Care Sinton Texas, Privacy Team

We appreciate your trust in us as we strive to protect and respect your privacy throughout your interaction with our services.